bol. is transforming retail to make the daily lives of approximately 13.5 million customers easier. Together with 51,000 partners doing business on their retail tech platform, they offer 40 million items and handle order spikes of up to 700 orders per minute (Black Friday, 2020). Because bol. is a retail tech platform, its financial processes are more complex than those of traditional e-commerce companies. The combination of growth, a major internal transition, and fierce market dynamics makes bol. a market leader in a unique setting. Their organization changes more in a year than some other organizations do in a decade.

In this role, you will work with enthusiastic team members to tackle management issues and guide the organization towards a future-proof control framework. This is exactly why the internal control team is also evolving. You are part of the Risk & Control team (a subteam of Legal, Risk & Compliance). As the Specialist Internal Control, you actively contribute to this transition by being a true business partner. You report to the Team Lead Internal Control and work closely with a team of specialists in Risk, IT, and Fraud.

You will have a unique birds-eye view of all processes within the organization, engaging with many senior stakeholders such as first-line Process Owners, Legal & Compliance, and Internal & External Audit. You will focus on end-to-end processes from an IT perspective and develop, implement, and monitor relevant IT controls, including both general IT controls and application controls.

You are responsible for ensuring that the Internal Control framework remains future-proof. You review and adapt the controls to fit both existing business models and new business propositions. Conducting interviews with business owners to gather necessary insights, you will review the input and provide sharp risk analyses.

You are a risk and control expert at heart. You ensure the control framework remains up-to-date and are always investigating whether processes can be better, smarter, and more efficient. In addition, you are a strong communicator who can cope well with change and is also pragmatic.

"To be successful as an Internal Control Specialist, you excel not only in Risk & Control but also in stakeholder management. You can identify key risks, ask critical questions, and stand firm when necessary. Additionally, you build strong relationships, empathize with others, and adapt your communication style as needed.”

• Master’s degree in Information Management or a related field, preferably complemented by a post-master RE degree
• >3 years’ experience as IT auditor (external/internal audit, risk, internal control or equivalent)
• Knowledge of regulatory compliance controls and ESG reporting is a plus
• Able to work in fast paced, dynamic setting with tight deadlines and ad hoc requests
• Meticulous, analytical and structured are words that define you
• You have a strong sense of ownership and excellent communication skills
• You are great at setting priorities, working with deadlines and coordinating others within them
• You are self-starting, dare to be yourself, express your thoughts and come up with ideas

In 1999, bol. was founded in the Netherlands from a construction site in Vianen. bol. was Europe’s first online bookstore. Over 20 years later, bol. is one of the largest e-commerce platforms in Belgium and the Netherlands with a range of over 40 million items in dozens of product categories, with a focus on non-food. Bol. aims to always offer its customers convenience, reliability, and choice, wherever and whenever. The platform does this together with 51,000 local entrepreneurs who sell via bol. to 13,5 million Dutch and Belgian customers. bol. has over 3,000 employees working at its headquarters in Utrecht, the Netherlands. Since 2012, bol. has been part of Ahold Delhaize. They believe in the power of cooperation because only together with sales partners can bol. offer its customers the best shopping experience.

About Finance & Business Support
The backbone of bol.: that is the colleagues of Finance & Business Support. They provide optimal support, advice and insights to help the organization move forward. By providing a nice workplace, reliable information and help where needed, they help the rest of bol.com's employees. Crucial for an organization that is developing at lightning speed.

bol. and sustainability
bol. strives to improve every day: from packing and delivering as economically as possible to using 100 percent wind and solar energy in all its buildings. With its sustainable assortment, bol. wants to help customers make the right choice and reduce CO2 emissions per parcel as much as possible. From 2023, bol. will be allowed to call itself a B Corp: this certification shows that bol. is on the right path to a more sustainable and socially responsible business.

Reducing the production and use of goods is a challenge for society as a whole, which bol., as one of the largest platforms in the Netherlands and Belgium, also feels responsible to address. That is why bol. helps customers make informed choices when they shop. For example, over 300,000 of bol.'s items have a special label: the globe. Items with a globe possess significant sustainability advantages compared to similar items. They all carry one or more quality marks coordinated with 'Milieu Centraal'. Think of items made of at least 50% recycled materials, items with a Fairtrade label, or appliances that use less energy than their counterparts. bol. has also stopped selling disposable plastic such as plastic cutlery, cups, straws, and cotton buds since the beginning of 2020. The same applies to splash plastic, such as water balloons.